Categories
Information

Warranties

Handpieces:

  • Johnson-Promident warrants its products to the original purchaser against defective workmanship and materials under normal procedures of installation, use and service within the dental profession, for six months from the date of sale for all Slow Speed and Whispair handpieces, Kool Torque and Shortgripper attachments, Curing Lights, Deluxe Scaler, and Replacement Turbines installed by Johnson-Promident.
  • All other Johnson-Promident products have a three month warranty.
  • All Johnson-Promident handpiece shells carry a one year warranty.

 

Dental Supplies:

  • New items sold carry the full manufacturer warranty. The warranty varies by item and manufacturer.
  • Each warranty period begins at the date of purchase and ends the number of calendar days of each warranty period.



Repaired items are warranted for workmanship and against manufacturers defects on parts as follows:

  • Highspeed Handpiece Service (Full 4 Month Warranty)
  • Lab & Electric Handpiece Repair (Full 6 Month Warranty)
  • Slow Speed Handpiece Service (Full 6 Month Warranty)
  • Sonic Scaler Service (Full 4 Month Warranty)
  • Attachment Service (Full 6 Month Warranty)
  • All Replacement Turbines (Full 6 Month Warranty)
  • Canister Turbines - Part's (Full 3 Month Warranty)
  • Bur Wrenches, Cap Wrenches, Standard and Push-Button Back Caps, Tightening Rods, and Slowspeed Sheaths (30 Days from Date of Purchase)
  • Gaskets are not covered by any warranty.

 

Repair warranties may be voided due to neglect, lack of maintenance, and/or improper handling.